Mohan Bhargava (Shah Rukh Khan) is an Indian who works as a Project Manager on the Global Precipitation Measurement (GPM) program at NASA in the United States. He keeps worrying about Kaveri Amma (Kishori Ballal), a nanny at his home in Uttar Pradesh who looked after him during his childhood days. After his parents’ death, Kaveri Amma went to live in an old age home in Delhi and lost contact with Mohan. Mohan wishes to go to India and bring Kaveri Amma back with him to the US. He takes a few weeks off and travels to India. He goes to the old age home but learns that Kaveri Amma no longer lives there and went to a village named Charanpur a few years ago. Mohan then decides to travel to Charanpur, in Uttar Pradesh.